telephone: +44 (0)1480 391504
Speaking your language

Our Approach

Who we are

At Kerry Services Ltd we believe that the heart of any great global strategy is the ability to communicate effectively. Speaking to a market in the language they understand, and that is authentic can be the difference between success and failure.

We’ve been in the translation industry since 2004, and our management team brings over 20 years of experience with them.

While we work with several high-tech companies in Cambridge, UK, we serve the broader Engineering, IT and Manufacturing sectors, with a portfolio of clients ranging from start-up to $2-billion companies across the EU and USA.

Our philosophy is to build relationships with our clients that enhance their flexibility and responsiveness in the global marketplace – hence all of our main clients have been with us for more than five years, and many of them for more than 10 years.

Many of our translation and interpreter staff have been with us for more than 10 years – as with our clients, we believe in investing in our people, and understand that quality and consistency comes from this approach.

Our Approach

Quality is our key differentiator. Because we’re industry-specific, we’re able to handle large and complex projects, but small enough to provide a personalised, boutique agency approach to our project management systems at a competitive price.

Where do we start?

Everything starts with a communication process – we want to know exactly what you do, who your market/audience is, what you need, and how best we will be able to service those requirements. 

We also analyse what you already have, so that we can understand the scope of materials we’ll be working on, and how our innovative translation technology can be integrated to best effect from the start of the project. 

What happens then?

Once we’ve understood and established all the details of your project, and created the brief, we’ll create a bespoke proposal that details exactly what we’ll be doing for you. This will give you time to ask any questions, make amendments or additions, and feel comfortable that you’ve come to the right place.

It’s time to get started

Once you’re happy, we put together a specialised team to work on your project and assign you a project manager that is your dedicated point of contact so that you’re carefully looked after.

All of our translators are hand-picked to ensure your project receives the greatest attention to detail, the most authentic voice and tone, and the greatest consistency in quality throughout.

As we proceed, we build the glossary of terms and integrate our translation memory technology to ensure consistent use of content across all the channels we’re servicing for you, from your technical documentation and training materials to marketing, internal & external communications and other elements of your project.

Where to from here?

  • We’re all about building relationships… 
  • Have your needs changed? We’ll work with you to accommodate your new needs. 
  • Got some feedback? We’re here to listen, learn, enhance and deliver! 
  • Partner with us, we’re here for the long-haul!

Transparent, competitive and cost-effective fee structure

We’re here to provide a confidential, time-efficient service that matches your budget, and delivers the results you want.

Our competitive pricing structure, with no hidden charges or management fees, as well as our top-quality translation technology means we’re able to offer you cost-effective, personalised and efficient solutions no matter what your requirements.

 

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